Delivery And Trading Terms

PRICING
All pricing on this website is shown in Australian dollars and includes 10% Goods and Services Tax. All prices are subject to alteration without notice.

USE OF THIS WEBSITE
The content of this website is for your information and is subject to change without notice.
HB Displays takes every reasonable care to ensure the accuracy of information on this website, however your use of this website, and any information contained within, is entirely at your own risk for which we shall not be liable. It is your responsibility to ensure that any products purchased through this website meets your requirements.
You should make your own assessment and evaluation as to the suitability of the products you purchase on this website prior to purchasing.
Your use of this website, and any dispute arising out of such, is subject to the laws of Australia.

RISK
Goods supplied as a result of a purchase from this website shall be at the customer’s risk immediately upon delivery. Title to the goods shall pass to the customer only when payment in full has been made.

COPYRIGHT
All images and information shown on this website are owned by HB Displays. This material includes, but is not limited to, the design, layout, appearance and look of all graphics shown. Reproduction of such, without written approval,  is strictly prohibited and any use of such may give rise to a claim for damages and / or a criminal prosecution.

RETURNS POLICY
We take great care in the packaging and despatch of our products and whilst we do this, we cannot accept responsibility for goods damaged in shipment.
It is the responsibility of the purchaser, prior to ordering, to ensure that the product they have purchased is entirely suitable for the purpose for which it was purchased.
When you receive your product/s inspect it / them for any damage. If packaging is damaged, the carrier's note should be endorsed accordingly.
HB Displays must be informed of damage immediately – within 24 hours of receipt.
HB Displays strictly enforces the policy of not accepting the return of goods unless prior consent has been given.
Under no circumstances will HB Displays accept the return of custom made goods.
Under Australian law, we will accept the return of goods that are damaged or faulty or if the purpose for which they were intended was misrepresented to you at the time of purchase. We are not obliged however, to accept the return of goods if the purchaser simply has a change of mind after the purchase date, or makes a wrong selection.
Any returns we accept, are subject to a 20% restocking / repackaging fee.

Australian Consumer And Competition Commission (ACCC) poster regarding refunds PDF 88Kb  CLICK HERE

DELIVERY
Firstly, we are not freight brokers and are not in the business of making money from freight. In all cases we try to be fair and equitable in the application of freight charges.
We use a variety of carriers for despatching our products both locally, intrastate, interstate and internationally and are constantly working to achieve the best possible rates for our customers. If, however, you wish to use your own carrier, please contact us prior to ordering.
On occasion, if goods purchased are particularly bulky, or being sent to a remote location that may require excess freight charges, we reserve the right to contact you prior to despatch to notify you of these additional freight charges. Conversly, if we find the freight charged by our freight calculator is far in excess of what would be expected, we will reduce the freight amount accordingly prior to processing your order.
We normally despatch goods within 2 – 4 working days upon receipt of an order however if there are delays due to goods being temporarily out of stock, custom orders, or other unforeseen circumstances, we will advise you accordingly. We do not accept responsibility for delays caused by any of our carriers, either local or interstate, as these are totally beyond our control. If you have a special requirement for an urgent delivery, notify us at the time of ordering and we will do our best to accommodate you.

INTERNATIONAL ORDERS

We accept orders from outside Australia. At the time of ordering however, the amount of freight will be shown as zero. Our policy is to calculate the most economical method of shipping and notify the customer prior to processing the order. Be aware that whilst small items are fairly straightforward to send, freight costs on bulkier items can be expensive. Please contact us in advance for any clarification you may need on this point.

 



 

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