Delivery & Trading Terms



Delivery And Trading Terms 

PRICING
All pricing on this website is shown in Australian dollars and includes 10% Goods and Services Tax. All prices are subject to alteration without notice.

USE OF THIS WEBSITE
The content of this website is for your information and is subject to change without notice.
Blazon Displays takes every reasonable care to ensure the accuracy of information on this website, however your use of this website, and any information contained within, is entirely at your own risk for which we shall not be liable. It is your responsibility to ensure that any products purchased through this website meets your requirements.
You should make your own assessment and evaluation as to the suitability of the products you purchase on this website prior to purchasing.
Your use of this website, and any dispute arising out of such, is subject to the laws of Australia.

RISK
Goods supplied as a result of a purchase from this website shall be at the customer’s risk immediately upon delivery. Title to the goods shall pass to the customer only when payment in full has been made.

COPYRIGHT
All images and information shown on this website are owned by Blazon Displays. This material includes, but is not limited to, the design, layout, appearance and look of all graphics shown. Reproduction of such, without written approval, is strictly prohibited and any use of such may give rise to a claim for damages and / or a criminal prosecution.

CANCELLATION POLICY

All orders are automatically processed on receipt and products either sent for shipment as soon as they are placed or bought in to fulfil the order. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:

If you cancel your order BEFORE it has been shipped, a 15% cancellation fee may be applied, before credit is issued.

If you cancel your order AFTER it has been shipped, please follow our Returns Policy. The cancellation will have to be treated as a Return with all applicable fees.

Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.


RETURNS POLICY
We take great care in the packaging and despatch of our products and whilst we do this, we cannot accept responsibility for goods damaged in shipment.
It is the responsibility of the purchaser, prior to ordering, to ensure that the product they have purchased is entirely suitable for the purpose for which it was purchased.
When you receive your product/s inspect it / them for any damage. If packaging is damaged, the carrier's note should be endorsed accordingly.
Blazon Displays must be informed of damage immediately – within 24 hours of receipt.
Blazon Displays strictly enforces the policy of not accepting the return of goods unless prior consent has been given.
Under no circumstances will Blazon Displays accept the return of custom made goods.


Under Australian law, we will accept the return of goods that are damaged or faulty or if the purpose for which they were intended was misrepresented to you at the time of purchase. We are not obliged however, to accept the return of goods if the purchaser simply has a change of mind after the purchase date, or makes a wrong selection.

Any returns we accept, are subject to a 20% restocking / repackaging fee and any return freight fees are at the customers cost.

 

Australian Consumer And Competition Commission (ACCC) poster regarding refunds PDF 88Kb  CLICK HERE


DELIVERY
Firstly, we are not freight brokers and are not in the business of making money from freight. In all cases we try to be fair and equitable in the application of freight charges. 
We use a variety of carriers for despatching our products both locally, intrastate, and internationally and are constantly working to achieve the best possible rates for our customers. If, however, you wish to use your own carrier, please contact us prior to ordering. On occasion, if goods purchased are particularly bulky, or being sent to a remote location that may require excess freight charges, we reserve the right to contact you prior to despatch to notify you of these additional freight charges. Conversely, if we find the freight charged by our freight calculator is far in excess of what would be expected, we will reduce the freight amount accordingly prior to processing your order.
We normally despatch goods within 2 – 4 working days upon receipt of an order however if there are delays due to goods being temporarily out of stock, custom orders, or other unforeseen circumstances, we will advise you accordingly. 

We do not accept responsibility for delays caused by any of our carriers, either local or interstate, as these are totally beyond our control.

If you have a special requirement for an urgent delivery, notify us at the time of ordering and we will do our best to accommodate you. 

INTERNATIONAL ORDERS

We accept orders from outside Australia. At the time of ordering however, the amount of freight will be shown as zero. Our policy is to calculate the most economical method of shipping and notify the customer prior to processing the order. Be aware that whilst small items are fairly straightforward to send, freight costs on bulkier items can be expensive. Please contact us in advance for any clarification you may need on this point.


Testimonials

  • Blazon do a fantastic job of supporting our Pharmacies. No request is too small and the team always go out of their way to make sure we're well looked after. Blazon do a fantastic product range and a great delivery service, so our locations are fully supported. Teura and the team at Blazon are always on hand to help us. Great products, excellent customer service and ordering flexibility. I’d happily recommend Blazon to any retail business. Hopefully they’re of some use – use whichever one you like

    - Elaina Cronin

  • We have been long term customers of Blazon for over 10 years. They provide innovative, well priced merchandising solutions for all of our store and the service is always top notch.

    - Bevan Armstrong

  • We had nothing but a positive experience with Blazon Displays. Their team are efficient and wonderful to deal with and their prices are extremely competitive in the marketplace. Looking forward to seeing the new site!

    - Camilla

  • After recently refurbishing our store we needed a fair bit of display equipment to improve our look in all our departments. Blazon Display’s range covered all our requirements and some of their new products gave us further inspiration in our display designs. The service we receive from the whole team there is outstanding and they understand what we need for our store to have that edge.

    - Neil Burns

  • Teura and the team at Blazon displays have always been friendly, prompt and happy to accommodate us with all of our needs and deadlines. We have ordered from Blazon displays countless times over the past few years and have always been satisfied with the result. Thank you Teura and the lovely team at Blazon for all your hard work!

    - Wendy Wang

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